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About this service

Ear wax protects the ear from damage and infections. But when it builds up too much, it can cause pain, dizziness or problems hearing clearly. Ear wax blockages are common, especially for people who use cotton swabs or hearing aids. Our practitioners can assess your ear and use safe methods to remove excess wax.

What to know before your visit

Our practitioners provide this service to patients 2 years or older.

Patients with the following may be directed to another health care provider:

  • History of ear surgery

What to expect at your visit

  1. Sign in at the electronic kiosk to see a nurse practitioner or physician assistant.* No appointment necessary.
  2. Your practitioner will review your medical history, discuss your symptoms and conduct an examination of your ear.
  3. If excess ear wax is the problem, your practitioner will remove it with a small instrument (curette) or by flushing with warm water. Patients with diabetes may be asked to take an A1c test to evaluate sugar levels prior to the procedure.
  4. Your practitioner may suggest over-the-counter wax softening drops.
  5. Diabetic and immune-compromised patients will be prescribed ear drops as a preventive measure.
  6. The summary of your visit can be sent to your primary care provider with your permission.

*MinuteClinic® employs physician assistants in select states. See here for details.

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